Terms And Conditions

General Terms and Conditions

  • Privacy Policy
  • Cookies Policy

PAYMENT TERMS. RTD Research requires the full payment of the invoiced amount within 7 days from the issue date of the invoice. RTD Research reserves the right to refuse entry to any client who does not pay the invoice in full and on time. If the payment is not received on RTD Research’s account on the seventh day from the date of the issue of the invoice, RTD Research is entitled to charge the Client an overdue interest of 8% p.a. for every day, for which the Client’s payment is overdue. The registration fee includes: training documentation, admission to all training sessions, lunches and refreshments, admission to networking social breaks during the event. The registration fee does not include: travel, hotel accommodation, transfers or insurance.

HOTEL ACCOMMODATION. Overnight accommodation is not included in the registration fee. A reduced rate may be available for RTD Research’s clients at the hotel hosting the event. The reservation form will be sent to the client after the venue has been confirmed, but no later than one month before the event begins.

CANCELLATION BY CLIENT. The client has the right to cancel his/her participation in the event. Cancellation must be received by RTD Research in writing, either by mail, email or fax. If the client cancels with more than one month’s advance notice before the start of the event, RTD Research provide a credit of 50% of the total invoiced amount, to be used against any RTD Research services within 12 months after the date of the initial event client has registered for. If the client cancels within one month’s (or less) advance notice, or fails to attend the event, then the client shall not be entitled to any refund nor any discount. Client’s failure to attend the event does not cancel, decrease or in any matter waives the client’s obligation to fully pay the fee invoiced to the client by RTD Research.

CANCELLATION BY RTD RESEARCH. While every reasonable effort is made to adhere to the advertised program, circumstances out of the control of RTD Research can arise, which may cause changes in the program, including but not limited to changes in the content, date(s), location or venue, or special features of the planned event. Such circumstances include but are not limited to acts of terrorism, war, extreme weather conditions, compliance with government requests, orders and legal requirements, failure of third party suppliers to timely deliver, and failure to register the minimum targeted amount of attendees for a given event. RTD Research reserves the right to change the content, date(s), location or venue and/or special features of an event, to merge the event with another event, or to postpone it or cancel it entirely as appropriate under the circumstances. Client agrees that RTD Research shall not be liable for any cost, damage or expense which may be incurred by client as a consequence of the event being changed, merged with another event, postponed or cancelled and client agrees to hold RTD Research harmless and to indemnify RTD Research for any liability caused by any such changes, mergers, postponements or cancellations to the Client.

CANCELLATION OF THE EVENT. In case RTD Research cancels the event, RTD Research may offer the client a full credit up to the amount actually paid by the client to RTD Research. This credit shall be valid for up to one year from the issue date of the invoice to attend any of RTD Research’s events. The client shall not be entitled to this credit as a contractual right.

CLIENTS IDENTIFICATION INFORMATION. By signing of this sales contract and these terms and conditions the client gives full right to RTD Research to share the client’s identification information such as, but not limited to, client’s name, address, email addresses, phone numbers and names of representatives with third parties, which participated on the same event as the client and which will be also authorized to use such details.

GOVERNING LAW. This contract shall be governed and construed in accordance with the laws of the INDIA (not including its conflict of law’s provisions). Any disputes arising out of this contract shall be brought before the courts of the INDIA situated in the city of Chandigarh in the India.

INDEMNIFICATION. To the fullest extent permitted by the law, you agree to protect, indemnify, defend and hold harmless RTD Research, its owners, managers, partners, subsidiaries, affiliates, officers, directors, employees and agents, from and against any and all claims, losses or damages to persons or property, governmental charges or fines, penalties, and costs (including reasonable attorney’s fees) (collectively “the Claims”), in any way arising out of or relating to the event that is the subject of this contract, and regardless of negligence, included but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of RTD Research employees, agents, contractors, and attendees; provided, however, that nothing in this indemnification shall require you to indemnify RTD Research indemnified parties for that portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the RTD Research parties.

OTHER CURRENCIES. In case that client requests payment in other than RTD Research’s official currency (INR), RTD Research reserves the right to apply 8% currency risk surcharge to the actual exchange rate.

OTHER CONDITIONS. Any terms or conditions contained in the client’s acceptance which contradict or are different from the terms and conditions of this registration document shall not become part of the contract unless individually negotiated with RTD Research and expressly accepted by RTD research.

General Terms and Conditions

The seller is: RTD Research, GST Number: 03ABBFR1768G1ZD, PAN Number: ABBFR1768G, IEC Number: ABBFR1768G, registered in the Business Registry of the Punjab, India

The buyer is the consumer, i.e. a natural person who, when concluding and fulfilling a consumer contract, does not carry out an occupation or occupation within the scope of his business activity.

Order and contract

The submission of the completed order to the buyer is considered as an offer for conclusion of a contract pursuant to the Civil Code, based on the offer of the seller in the e-shop. The contract is concluded by confirming an order from the seller.

The seller’s e-shop sales are:

  • electronic (digital) ticket – ticket created and provided in electronic form as access to seller’s event, not provided on a physical medium and providing access to such content (hereinafter referred to as “the product”),
  • services related to leisure activities – participation in events, trainings or in-house trainings (hereinafter referred to as “the service”).

Product price

All prices of products and services in e-shop are final, including all taxes. The seller is a GST payer. Product and service prices are listed separately for each product. The product price includes access to online content for an unlimited period of time. The service price includes attendance at the training / in-house training at the date and time at the buyer’s choice.

Only the buyer has the right to use the purchased product, but he can ask the seller for the transfer of access (donation) to a third party, following the seller’s consent. Without the seller’s consent, the buyer may not provide third-party access to the purchased product. Buyers must protect access data for the purchased product from loss or misuse.

The buyer may also transfer his / her participation in the course / workshop / in-house training to a third person (donation) also to a third person, following the seller’s agreement.

Payment for products and services

Seller accepts payment for the ordered product or service in the following ways:

  • online payment,
  • payment by invoice

An e-shop order is the buyer’s obligation to pay the seller the price for the product ordered.

Delivering product and service

A digital product (electronic content not supplied on a physical carrier) is deemed to be delivered on the date the seller gives the buyer access to the product. The seller will provide these access data within 48 hours of crediting the payment to the seller’s account.

The seller will provide a training / in-house training service at an agreed time and place.

Return policy

The seller is responsible for the problems that the product or service has during use by the buyer.

By agreeing to these terms and conditions, buyer agrees that after purchasing ticket to training / in-house training products, is not able to get refund on his ticket, exception is transferring ticket to another person.

If a product or service has a defect that can be removed, the buyer has the right to be removed free of charge, timely and properly. The seller is required to remove the problem without undue delay.

In the case of a problem that cannot be eliminated and which prevents the product or service from being properly used as a product or service without a problem, the buyer has the right to exchange the product or service for another product or service or has the right to withdraw from the contract. The same rights apply to the buyer if there are removable problems, but if the buyer cannot rectify any problems after repair or for a greater number of problems, the product or service is properly used. In the case of other non-removable problems, the buyer is entitled to an appropriate discount on the price of the product or service.

Rights of Liability for problems apply to the seller’s e-mail address.

Claiming a claim means terminating a claim by repairing a product or service, exchanging a product or service for another, returning the purchase price of the product or service, paying a reasonable discount on the price of the product or service, a written request for payment or a reasoned refusal.

When making a claim, the seller will determine the manner of handling the claim immediately or in complex cases no later than 3 business days from the date of the claim, in justified cases, especially if a complex technical assessment of the condition of the product or service is required, no later than 30 days after the date of the complaint. After determining how the complaint is handled, the claim will be rectified immediately, and in justified cases the complaint may be recovered later; However, the claim may not take longer than 30 days from the date of the claim. Upon expiration of the deadline for handling the claim, the buyer has the right to withdraw from the contract or has the right to exchange the product or service for another product.

The seller is required to issue a receipt to the buyer when claiming. If a complaint is filed via email, the seller is required to deliver the claim confirmation to the buyer immediately; if it is not possible to deliver the receipt immediately, it must be delivered without undue delay, but at the latest with a proof of equipment; the claim confirmation does not need to be delivered if the buyer has the ability to prove the claim in another way.

Product return – Withdrawal from the contract without giving any reason

The subject of the contract is:

  • delivery of electronic content on intangible medium in which the purchaser has a statutory right to withdraw from the contract without giving any reason within 14 days, unless his performance has begun without the express consent of the buyer and without a declaration of the buyer, he was duly informed that by expressing this consent, loses the right to withdraw from the contract,
  • The provision of services related to leisure activities under which the seller undertakes to provide these services at the agreed time or within the agreed term, for which the buyer has no right to withdraw from the contract without giving any reason within 14 days.

If the provision of electronic content other than on a tangible medium started without the express consent of the buyer and this has not been declared to have been duly informed that the expression of consent loses his right of withdrawal, in which case the buyer can exercise the right to cancel the contract in a written form or on another durable medium (e.g. by e-mail).

The right to withdraw from the contract can also be claimed by sending a notice of withdrawal also on the last day of the 14-day period.

Upon delivery of the notice of withdrawal, the seller shall return the purchaser within 14 days at the latest of all payments received by him or her under the contract, including transport, delivery, postage and other costs and fees. The seller will return the payment in the same manner as the buyer used to make the payment. The buyer may also agree with the seller on another way of refunding.

If the buyer exercises his right of withdrawal, the seller will stop the buyer from accessing the product.

Copyrights

All content and functionality on the Website, including text, graphics, logos, and images and their selection and arrangement, is the exclusive property of RTD Research and is protected by international copyright laws. All rights not expressly granted are reserved.

Trademarks

The trademarks, designs, and logos that are given on the Website are trademarks of RTD Research. You agree that You will not attribute any information or refer to RTD Research in a public resource for promotion or advertising purposes. You also agree that You will not inform or influence any Third Party to reproduce any trademark of or imply any endorsement in relationship with RTD Research.

Privacy policy

The buyer (if he/she is a natural person) notifies the seller of his name, surname, delivery address including postal code, phone number and email address.

Buyer (if a legal entity or entrepreneur) notifies the seller of his business name, address, including postal code, GST/VAT ID, telephone number and e-mail address.

The Seller shall process the personal data in accordance with Indian Act on the protection of personal data and process only the personal data necessary for the conclusion of a consumer contract. The purpose of processing personal data is to use them to fulfil a consumer contract that the seller concludes with the buyer by creating an order in this online store.

Buyer has the right and ability to update personal details in online mode on the website of the online store, in the customer’s section, after logging in.

Personal data will not be given to third parties. For the purpose of facilitating networking, event participants may also have the access to the following information about other participants attending the same event: name, surname, email, job title, company, country.

The seller may process personal data for marketing purposes (for example, to send newsletters or emails about news, discounts, actions, etc.) without the prior consent of the buyer. For this purpose, the seller processes the necessary data, such as the name, surname and e-mail address of the buyer. Your consent to processing data for marketing purposes may be withdrawn by the buyer at any time, for example, by sending the message to the seller’s e-mail address with a request to unsubscribe from the newsletter. Personal data used for marketing purposes will not be given to third parties.

The seller’s marketing information is registered with the Personal Data Protection Information System at the Office for Personal Data Protection.

Upon written request, the buyer may ask the seller to:

  • Confirming whether or not the buyer’s personal data are processed,
  • information about the processing of personal data,
  • a list of personal data that is the subject of the processing subject,
  • correcting or deleting incorrect, incomplete or outdated personal data that is being processed; the deletion of personal data whose purpose of processing has ended; if the official documents containing personal data are processed, the buyer may request their return; the destruction of its personal data that is subject to processing if the law has been violated.

Buyer may, at the written request of the seller, object to:

  • the processing of buyer’s personal data that he or she is supposed to be or will be processed for direct marketing purposes without its consent and requesting their disposal,
  • the use of the buyer’s personal data for the purposes of direct mail marketing
  • or providing personal data for direct marketing purposes.

The buyer, suspecting that his or her personal data is being unduly processed, may file a petition with the Personal Data Protection Office for the initiation of a personal data protection action.

In order to ensure the proper functioning of the online store, the seller may store small cookies on a buyer’s device to keep the store for activity and settings data (for example, login name, language, font size, etc.) for a certain period of time. The vendor’s Internet shop uses cookies to remember the buyer’s user settings and the necessary functionality of the online store. Buyers can delete all cookies stored on their devices and set up an Internet browser on their device to prevent them from being stored. In this case, the buyer may need to manually modify some settings during a repeated visit to the online store, and some Internet shop services or features may not be functional.

Cookies

The owner and operator of these pages, RTD Research, GST Number: 03ABBFR1768G1ZD, PAN Number: ABBFR1768G, IEC Number: ABBFR1768G, registered in the Business Registry of the Punjab, India uses cookies to differentiate you from other website users.

What are cookies?

Cookies are text files that contain a small amount of information that you download to your computer, mobile, or other device when you visit a website.

Consequently, every time the site is visited, cookies are sent back to the original web site or to another page that recognizes cookies.

Cookies have different features

Recall your preferences and increase user comfort overall.

  • Cookies are required to preserve the status of this site during your visit.
  • They can also ensure that the ads you see online match your interests and preferences.

What cookies do we use?

We use the following cookies:

  • Necessary cookies

    – These are cookies that are necessary for the operation of our website. These include, for example, cookies that allow you to sign in to secure sites on our site.

  • Functional cookies

    – These are used to recognize you when you return to our website. You can use automatic sign-in services with these cookies.

  • Analytical / performance cookies

    – This allows us to recognize and count the number of visitors and to see how visitors are moving on our website when they use them.

This helps us improve the way our websites work, for example by ensuring that users can easily find what they are looking for.

For example, we use Google Analytics for web stats or Smartlook for recording anonymous visits to improve our site. Cookies that are collected to measure website traffic and to generate statistics on behavioural movement while using our website are considered in the bulk and pseudonymized form that allows an individual to be identified only when significant and professional efforts are made. We note that we anonymize all IP addresses and personal information you enter when using our site and therefore we do not have access to these personal data.

Targeted cookies

These cookies track a visit to our websites, sites you’ve visited, and the links you’ve watched. We will use this information to make our websites and ads more relevant to your interests. We can also share this information with third parties for this purpose.

Please note that third parties (including, for example, ad networks and external service providers) may also use cookies.

Cookies for ad targeting are processed based on your consent. You grant the consent for the time specified below for individual marketing cookies. You agree to collect your cookie data for marketing purposes at any time by changing your browser settings (see below for browser setup and cookies). Cookies are stored for the time specified below for each type of cookie.

Browser settings and cookies

You can block cookies by activating the settings on your browser, allowing you to reject all settings. However, if you use your browser settings to block all cookies (including basic cookies), you will probably not have access to part of our site (logged-in sites).

For correct and error-free operation of this site, cookies in your browser must be enabled.

How do I remove or block cookies?

In accordance with the relevant provisions of the amended Act on electronic communications, the customer has the right to decide whether to allow cookies on their device by setting up their browser. A customer who has not changed the settings of the installed software on his computer agrees to store “cookies” on his device. Here are some links below to help you configure cookies in the most commonly used browsers:

Websites can also be used in a mode that does not allow the collection of visitor behaviour data – this mode can either be set within the browser settings or it is possible to oppose this collection based on the legitimate interest of the Joint Administrators, by sending a contact to info@rtdresearch.com. Your objection will then be evaluated without delay, no later than 30 days after delivery. Cookies necessary for the functionality of the site will only be retained for the time necessary for the operation of the site.

If you object to the processing of the technical cookies required for the functioning of the website, then the full functionality and compatibility of the website cannot be guaranteed.

Contact us

If you have any further questions about safety, we will be happy to answer. Contact us at info@rtdresearch.com and we’ll respond as quickly as possible.