Field Service Lightning Apps

Get powerful enablements for service-agent productivity & prioritization

Resource Allocation
& Dispatch

For service and inventory preparations

Appointments


Rosters. shift-scheduling, and interactive requirement predictions

Service Response and Delivery-Center Assignment

Guided service payments, real-time service data, and KYC data-captures

Productivity-Console & App Customizations

for the last-mile

Reduce Field Visits and Prevent Resource Leakage

Reduce handling times, response-times, and errors in on-site data-capture by field agents, enable easy cost-calculation and last-mile selling, ensure timely job-completion

Brand Consistent, Customer-Facing
Screens

Create Distinct User Profiles & Permissions, Offline Service Apps, and seamless on-brand interactions to build trust at the last-mile

Symmetrically Manage Skilled Field Agent & Client Experiences

for tangible improvements and ROI

For Client Experiences & Fulfillments

  • RTD views and recommendations
  • Faster fulfillment cycles
  • First-call resolution
  • Manage personnel availability
  • Receive accurate customer alerts

For Skilled-agent Management

  • Collaboration
  • in-app guidance and KB articles
  • Interactive support & service advice
  • Automatic tracking
  • Case and bill generation

Extensive Support For Continued Field Usage

To make sure your apps keep up as your core-offerings and customer-facing use-cases grow

Speak with our Specialists

Contact Us

Send us your requirements. We will get back to you with a free quote.

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