Service Cloud Developer
Increase service levels and satisfaction by streamlining Customer Data and Ticket Handling
Boost Customer Service with Service Cloud Developers
Personalize
Customer
Experience
Centrally access records of each customer to track their journey and provide suitable support
Reduce
Manual
Workload
Automate processes to reduce manual intervention and increase agent productivity
Boost
Agent
Productivity
Empower your customer support team to use AI-powered recommendations for guided service
Leverage
Customer
Analytics
Use support data and customer analytics to transform the entire customer experience
Resolve Cases and Call Handling Time with Case Histories, Customer Views
Synchronize Customer Data, Categorize and Route Cases and Improve Agent Productivity
Benefits of Hiring Service Cloud Developers
Case Management
Customize case records and set up case escalation rules based on to speed up resolution
Omni-Channel Supervisor
Allow customer support managers to monitor their team’s productivity and distribute cases based on skillset
Email-to-Case Feature
Enable your team to capture emails sent on the support address, automatically transform and route them as cases
Automate Processes & Workflows
Cut back on manual intervention with with automated features give back more time to cases that need it
Live Chat & Chat Bots
Give your customers real-time support and categorize inquiries with live chat or automated chatbots
Einstein AI Capability
Use Einstein Recommendations to empower your service agents and grow customer loyalty by offering relevant deals
Services Offered by Our Service Cloud Developers
Service Cloud
Consulting
Build a seamless strategy for using Service Cloud effectively for your business
Service Cloud
Implementation
Implement Service Cloud smoothly after evaluating your business processes and creating the objects you need
Service Cloud
Integration
Obtain a holistic view of customer data from different systems your agents use in a single place
Replatforming to
Service Cloud
Cut down manual effort by support agents and empower their efficiency by migrating to the Service Cloud
Service Cloud
Customization
Customize your Service Cloud according to the industry standards and your unique business requirements
Corrective
Maintenance
Keep your Service Cloud running smoothly and preserve utility with corrective maintenance and upgrades
Hire Service Cloud Developers at RTD Research
Salesforce Certified
Experts
We have a pool of vetted and certified Service Cloud developers that can transform how you serve customers completely
Best-in-Industry
Talent
Our developers have a proven record of excellence and experience with implementing Salesforce for service across different industry verticals
Process Visibility &
Transparency
Our developers collaborate with your team with reports and demos for utmost process transparency
Faster Service
Rollouts
We provide quicker service and upgrades to service systems and consoles to increase productivity for your team with nearly zero downtime
Speak with our Specialists
Contact Us
Send us your requirements. We will get back to you with a free quote.
