Zendesk Integration
Get a holistic view of your customers through a dynamic two-way integration between Zendesk and Salesforce
Get an Unparalleled View of Your Customer Data with Zendesk-Salesforce Integratio
Improve Customer Satisfaction
Conduct better conversations by pulling any data and viewing full customer profiles next to active tickets
Sync your Sales and Support Teams
Achieve faster resolutions by collaborating your sales and support teams with the ability to view, create, and update tickets in Salesforce
Boost Ticket Management
Make it easier for teams to view reports in Salesforce, Analyze and resolve Zendesk support tickets based on priorities
Get Updates on Customer Interests
Track customer interests across all points of interactions managed by your sales and support teams and create strategies accordingly
Give real-time visibility to your support and sales teams
Improve the coordination between teams and resolve customer issues faster
Benefits of Salesforce-Zendesk Integration
Speed up the Resolution Time
Sync your support and sales team to resolve customer issues faster and decrease resolution time
Access Tickets within Salesforce
Enable teams to access Zendesk support tickets within Salesforce to save time
Enable Customization
Customize Zendesk functionalities according to your unique sales and support strategies
Get Real-Time
Updates
Get automatic and seamless updates on Zendesk on the status of customer issues
Manage Accounts with Less
Manual Work
No manual effort needed to keep your support team updated about new accounts and priorities
Keep Tickets
Up-to-Date
Improve communication with customers with up-to-date tickets and customer records
Bring your Sales and Support Team Closer with Salesforce-Zendesk Integration
Get Complete View of Customer
Issues
Track customer satisfaction easily with a complete view of their experience and issues faced
Boost Productivity with
Triggers
Set and enable triggers on different activities like creation of new user, ticket, or record
Enable Teams to Take Quick
Decisions
Improve collaboration between your sales and support team to improve decision-making process
Increase Customer Response
Time
Get your sales and support teams aligned on customer records to quickly respond to customer queries
Integrate Salesforce and Zendesk with RTD Research
Salesforce Certified
Experts
We are a team of certified Salesforce developers, experienced with working on Salesforce-Zendesk integration
Improve Case
Resolution
We help your support and sales team to speed up case resolution, thus achieving customer satisfaction
Quick and Error-Free
Integration
We ensure speedy and hassle-free integration without any errors or redundancies in customer data
Post-Integration
Support
Our technical experts are always available to take up queries and issues you face post-integration
Speak with our Specialists
Contact Us
Send us your requirements. We will get back to you with a free quote.
